Refund policy

Returns & Refunds

We want you to love your Saturday Pretty purchase. If something isn’t right, please contact us at hello@saturdaypretty.com within 14 days of delivery.

To be eligible for a return, items must be unworn, unwashed, unused, and in their original condition. Please do not send any item back without contacting us first. Approved returns will receive return instructions and the appropriate return address.

Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, defective, or incorrect items: If your order arrives damaged, defective, or you received the wrong item, contact us within 7 days of delivery with your order number and photos of the issue. We’ll work with you to make it right.

Sizing and color exchanges: Because many of our products are produced on demand, we encourage customers to review sizing and product details carefully before ordering. Exchanges for size or color may require the customer to cover return and replacement shipping costs.

Non-returnable items: Final sale items, gift cards, and any personalized or custom-made products cannot be returned.

Refunds: Once an approved return is received and inspected, we’ll notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to our error.

Please allow several business days for your bank or credit card company to process and post the refund.